Webinar instructions will be emailed before the date of the webinar.

Please log into the webinar 15 – 30 minutes before start time.

Wednesday, March 22, 2023
8:30 AM – 4:00 PM EDT (including a 30-min. break)


Basics of Law Office Management and Operation in Florida 
Presented by: Ilena Alvarez

  • Law office organization 
  • Staff roles and responsibilities 
  • Awareness of attorney regulation and ethics rules 
  • Managing contacts with potential clients and other law firms 
  • Participating in client intake process 
  • Creating, organizing and maintaining files 
  • Client communications 
  • Client billing and accounting practices 


Basics of Florida State Civil Litigation
Presented by: Nancy L. Jordahl 

  • Types of civil matters 
  • State court vs. federal court practice 
  • Prerequisites for litigation 
  • Alternatives to litigation: mediation, arbitration, negotiation 
  • The civil discovery process Preparing for trial 
  • Civil trials 
  • Post-judgment matters and appeals 


Legal Ethics for Legal Assistants 
Presented by: Nancy L. Jordahl

  • Attorney and paralegal ethical rules 
  • Specific areas of concern for legal support staff: 
    • Conflicts of interest 
    • Confidentiality 
    • Ex-parte communications 
  • Avoiding the unauthorized practice of law 
  • Working with clients, courts and opposing counsel 


Locating Sources of Florida Law
Presented by: Laura M. Reich 

  • Sources of Federal laws and regulations 
  • Sources of Florida laws and regulations 
  • Finding case law 
  • Using secondary sources 
  • Evaluating sources and information obtained 


Document Drafting and Editing
Presented by: Laura M. Reich 

  • Legal terminology 
  • Drafting legal documents 
  • Editing legal documents 
  • Updating legal references 
  • Proofreading skills 


Webinar Instructions
All attendees must log-on through their own email – attendees may not watch together if they wish to earn continuing education credit. HalfMoon Education Inc. must be able to prove attendance if either the attendee or HalfMoon Education Inc. is audited.

Certificates of completion can be downloaded in PDF form upon passing a short quiz. A link to the quiz will be sent to each qualifying attendee immediately after the webinar. The certificate can be downloaded from the Results page of the quiz upon scoring 80% or higher.

Webinars are presented via GoToWebinar, an easy-to-use application that can be run on most systems and tablets. Instructions and login information will be provided in an email sent close to the date of the webinar. It is highly recommended that you download, install and test the application before the webinar begins by clicking on the link in the email.

GoToWebinar App requirements:
Windows 7 – 10 or Mac OSX Mavericks (10.9) – macOS Catalina (10.15)

Web Browser:
The two most recent version of the following browsers:
Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge
Internet Explorer v11 (or later) with Flash enabled

Internet connection: Minimum of 1Mbps       Hardware: 2GB RAM or more

For more information, visit the Support section at


6.5 CLE Hours (1.0 Ethics Hour) 

6.0 Qualified CLE Hours (Including 1.0 Ethics Hour)



Continuing Education Credit Information
This webinar is open to the public and offers 6.5 CLE hours to paralegals. Paralegal certification is not required to participate in this webinar. 

This webinar has been approved by the National Association of Legal Assistants (NALA) for 6.5 qualified CLE hours, including 5.5 substantive CLE hours and 1.0 legal ethics CLE hour.

This webinar has been submitted to the National Federation of Paralegal Associations (NFPA) for accreditation which is currently pending. 

Visit this course listing at for updates on pending credits. Completion certificates will be awarded to participants who complete this event and earn a passing score (80%) on the quiz that follows the presentation (multiple attempts allowed). 


Ilena Alvarez, Esq., LL.M

Managing Partner of The Law Firm of Ilena Alvarez, P.A.

Ilena Alvarez is managing partner at The Law Firm of Ilena Alvarez, P.A. She graduated from Thomas M. Cooley Law at Western Michigan University with a J.D. degree and an LL.M. degree in Taxation. Her focus of practice consists of estate planning, business planning, guardianships, and probate. She manages her own firm, while teaching paralegals and business majors. Mrs. Alvarez teaches Probate and Introduction to Law in the Paralegal Program at Florida Atlantic University.

Nancy L. Jordahl, ACP, FRP, FCP

Litigation Paralegal at Weinberg Wheeler Hudgins Gunn & Dial

Nancy L. Jordahl is a litigation paralegal at Weinberg Wheeler Hudgins Gunn & Dial. Ms. Jordahl is CLE Chair and immediate past-President of the Central Florida Paralegal Association (CFPA), and Secretary/Treasurer for the Paralegal Section of the Orange County Bar Association (OCBA). She is a member of the Florida Registered Paralegal (FRP) Enrichment Committee. She authored two chapters of the 2019 NALA Certified Paralegal Exam Fundamentals book (Torts and Clarity of Expression).

Laura M. Reich

Partner at Harper Meyer

Laura M. Reich is a partner in Harper Meyer’s Litigation and Arbitration Group, as well as its Art and Entertainment Law Group and its international law practice. Ms. Reich also serves as an adjunct professor at Florida International University School of Law and instructs paralegals at Florida Atlantic University. She is the current Editor-in-Chief of International Law Quarterly, a publication of the International Law Section of The Florida Bar.